Still have not received a return phone call from EHI. I spoke with them last Wednesday 17th January 2018. It is the 22nd January 2018. The volumes it speaks with regard to Customer Service is astounding, but I digress... So I called again this morning, and went straight to voicemail. I have now followed that … Continue reading Curtains and the Security Screen Door
It's been almost 24 hours, it is definitely GREY. We were hoping it just needed to dry, and with recent temperatures in Sydney being over 30degrees, it is fair to say, the mortar repair is fairly dry. And it's still GREY! Second Practical Completion Inspection next Tuesday morning, we'll see what Clarendon has to say … Continue reading Off White vs Grey Mortar
I have patiently waited for Clarendon Homes to come back for the new year. One of their Lifestyle Option partners told me they would be back on the 8th January, but I waited until this week to call. I called EHI (Elite Home Improvements) twice on the 15th January, no answer. I called EHI twice … Continue reading Just want an Answer!
It's 2018. Yay!! It was in 2016 when we first put money down on our Clarendon Home, building commenced in 2017, and here we are in 2018 and still NO home!! We don't feel very happy. Infact, we're deflated, disappointed, angry and today feeling incensed. Our house has sat idle for 3 weeks, construction teams … Continue reading Happy New Year!!
We received the following email reply, to an email I sent on the 15th January 2018 with a 12-page document attached outlining our outstanding items. 12-pages!!! "From: "Site Supervisor Date: Thursday, 18 January 2018 at 2:26 pm To: Husband Cc: Me, Area Manager, Customer Service Consultant Subject: Re: 29911543 - Outstanding Items Hi, I would … Continue reading ALL Day…..