I have patiently waited for Clarendon Homes to come back for the new year.
One of their Lifestyle Option partners told me they would be back on the 8th January, but I waited until this week to call.
I called EHI (Elite Home Improvements) twice on the 15th January, no answer. I called EHI twice on the 16th January, no answer. I called EHI on the 17th January, and was surprised my call was answered.
I was told however that it was her first day back from leave. I don’t understand why you would tell me before the Christmas break that they would be back on the 8th – either they forgot their dates, they’re telling a fib or they’re incompetent. Haven’t made my mind up yet.
Anyway, I asked two things:
- Was there a proposed date for the two outstanding curtains (Home Theatre and Bedroom 1) to be installed?
- Why does our Supascreen Security door have a metal bar through the middle of the steel mesh?
Sharon told me she didn’t have the answers and would look into it and get straight back to me.
I’m still waiting for that call!